Hi, I need help with my recent order #12345

Hello Sarah! I'd be happy to help. Let me look up order #12345 for you. One moment please...

I found your order! It was placed yesterday and is currently being packaged. Expected delivery is within 2-3 business days.

Can I change the shipping address?

Since your order hasn't shipped yet, yes you can! Please provide your new address and I'll update it right away. 📝

Great! The new address is Jl. Sudirman No. 123, Jakarta 10220

Done! I've updated your shipping address. You'll receive a confirmation email shortly. Is there anything else I can help with? 😊